Career Level Manager
Responsible for providing individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family care givers, providing patient education and counseling, and making referrals for other services. May also provide care and case management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Maintain confidentiality of records relating to clients’ treatment.
2. Encourage clients to express their feelings and discuss what is happening in their lives, and help them to
develop insight into themselves and their relationships.
3. Guide clients in the development of skills and strategies for dealing with their problems.
4. Prepare and maintain all required treatment records and reports.
5. Counsel clients and patients, individually and in group sessions, to assist in overcoming dependencies,
adjusting to life, and making changes.
6. Collect information about clients through interviews, observation, and tests.
7. Act as client advocates in order to coordinate required services or to resolve emergency problems in crisis
8. Develop and implement treatment plans based on clinical experience and knowledge.
9. Collaborate with other staff members to perform clinical assessments and develop treatment plans.
10. Evaluate clients’ physical or mental condition based on review of client information.
11. Meet with families, probation officers, police, and other interested parties in order to exchange necessary
information during the treatment process.
12. Refer patients, clients, or family members to community resources or to specialists as necessary.
13. Counsel family members to assist them in understanding, dealing with, and supporting clients or patients.
14. Evaluate the effectiveness of counseling programs and clients’ progress in resolving identified problems and
moving towards defined objectives.
15. Plan, organize and lead structured programs of counseling, work, study, recreation and social activities for
16. Modify treatment activities and approaches as needed in order to comply with changes in clients’ status.
17. Learn about new developments in their field by reading professional literature, attending courses and
seminars, and establishing and maintaining contact with other social service agencies.
18. Discuss with individual patients their plans for life after leaving therapy.
19. Gather information about community mental health needs and resources that could be used in conjunction with
20. Monitor clients’ use of medications.
21. Plan and conduct programs to prevent substance abuse or improve community health and counseling services.
22. Run workshops and courses about mental health issues.
23. Will report direct patient care issues to the Medical Director and any other issue(s) (i.e. administrative) to the
24. Responsible for participating in quality improvement projects/activities and accountable for quality and
25. Perform all other duties as directed either formally or informally, verbally or in writing.
This job has no supervisory responsibilities.
KNOWLEDGE, SKILLS AND ABILITIES:
- Bilingual (English/Spanish) preferred.
- A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude
and appearance at all times.
- Possess strong interpersonal skills and ability to work well with others.
- Well-developed verbal and written communication skills and the ability to work cooperatively with divergent
- Must possess excellent customer service including verbal and written communication.
- Ability to deal effectively with changing situations and stressful environment.
- Ability to perform tasks related to physical activity to complete the responsibilities of the position.
EXPERIENCE AND EDUCATION:
- Master’s degree in social work or marriage & family therapy from an accredited institution.
- Three years’ experience in a specialized field of practice (LCSW)
- Must have a current California Clinical Social Worker license
- Current American Heart Association (AHA) Basic Life Support (BLS) certification required
- Must maintain continuing medical education requirements for licensure