Career Level Manager
The Direct Care Staff work directly with residents in a residential group home or STRTP setting, ensuring the physical, emotional, medical and mental well-being of the residents in their care. Direct Care Staff are expected to perform as a role model, provide supervision, transportation, prepare meals, and provide minor medical support. Direct Care Staff supervise planned group and/or individual structured activities according to a daily schedule.
Direct Care Staff shall meet one of the following requirements prior to employment:
- A Bachelor of Arts or Sciences Degree.
- A valid Child Development Teaching Permit.
- Complete 12 semester units of Early Childhood (Adolescent) Education; Development, or Foster and Kinship Care Education; have at least 100 hours experience working with clients.
- A valid certificate as an Alcohol Counselor, Drug Counselor or Alcohol and Drug Counselor, and have at least 100 hours of experience working with clients.
- A valid vocational training certificate, credential or documentation demonstrating that the individual is a trade journeyperson who instructs clients in vocational skills; and have at least 100 hours of experience working with resident as a mentor, athletic coach, teacher, vocational coach, tutor, counselor, or other relevant experience as determined by the department.
- Previously been employed a full-time staff or served as a volunteer at a group home, short-term residential therapeutic program, or substance abuse treatment program, at least one year.
- Relevant life experience in the child welfare, mental health or juvenile justice system as a consumer, mentor, or caregiver or other relevant experience as determined by the department.
- A Group Home Child Care Staff who was hired prior to January 1, 2017 by a facility transitioning to a short-term residential therapeutic program shall not be required to meet the requirements of this section in order to remain employed in a STRTP.
- Must be 21 years of age.
- Valid California driver’s license.
- Must meet insurance requirements.
- Knowledge of the requirements for providing the type of care and supervision needed by the clients, including: ability to communicate with such clients, knowledge of and ability to comply with applicable laws and regulations, ability to implement the facility’s program.
- Must have reliable transportation.
- Ability to write legible.
- Bilingual preferred but not required.
- Must enjoy interacting with client ages 0 to 18 years of age.
- Must be patient and energetic.
- Excellent customer service skills.
- Excellent interpersonal and communication skills.
- Time management; ability to organize and manage multiple tasks.
- Problem analysis and problem solving skills.
- Initiative and adaptability.
- Detail oriented.
- Must be able to take direction from Administration and adjust to company’s needs.
- Must be able to work a flexible schedule that may include extended hours, evenings, weekends and holidays.
- Must be able to sit and stand for extended periods of time.
- Must be able to lift 25 pounds.
- Experience as a CNA, LVN, RN in a residential adult drug and alcohol treatment program; direct child care or direct supervision of clients in a residential treatment facility, clients authority camp, county juvenile halls and camp, public or private mental health day treatment program, or as a licensed or certified foster parent.
- Employee is required to have a personnel record, an age affirmation affidavit, criminal background clearance, and confidentiality form on file.
- Documentation of the required education and experience requirements shall be maintained in the personnel file.
Example of Duties and Responsibilities
- Knowledge and understanding of needs of residents served in a children’s residential setting.
- Skill and ability to engage and develop rapport with children who have various backgrounds.
- Skills and ability to provide consistency and behavioral limits through relationship-based interventions.
- Skills to communicate effectively and ability to solve problems in a collaborative manner.
- Provide daily supervision of residents in accordance with the policies of the facility.
- Administration of consequences and setting of limits for behavior.
- Stimulate the resident’s interest in various activities and programs provided by the facility.
- Administer medication and first aid (if needed) as permitted by the policies of the facility.
- Participate in group sessions employing the treatment model of the facility; and work with the assigned therapists with specific treatment plans for the residents.
- Transportation to medical and dental appointments, school, or community group outings.
- Prepare and teach preparation of meals.
- Supervise each resident’s return from school.
- Attend staff training sessions; as required and as scheduled.
- Note daily activities in the appropriate logs.
- Monitor household duties directed towards development of self-help skills that may be performed by residents in placement.
- Participation in those duties shall be voluntary and specified in the needs and services plan.
- Perform household duties. No household duties (e.g. cooking and laundering) shall go undone because a resident refused to participate.
- Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, neighbors, community, school, CCL, and others.
- Documentation of daily activity and provide written or oral reports, as needed.
- Any other duties that may be necessary to manage and administer the short-term residential therapeutic program.
Line of Supervision
Direct Care Staff reports directly to the Facility Manager and/or the Administrator.