Career Level Manager
Certifications Coordinators prepares certifications & invoices for customers based on their needs and communicate with courier
companies to provide the most efficient shipping route. The Certifications Coordinator is expected to increase product
performance, improve customer service performance, and increase on-time delivery.
Communicate with clients and shippers and resolve any complaints.
Keep a meticulous record of shipment information.
Prepare documents, such as bills of lading and shipping orders to route materials.
Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting,
and recordkeeping purposes.
Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.
Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.
Assist on the floor when/as needed.
Working with database software for document retrieval.
Preparation of official documents/certifications that may include the reading and understanding of the following: material
specifications, drawings, work/job travelers, customer purchase orders, or other related documents which define requirements
for material acceptance.
Maintain a high level of accuracy when preparing official documents/certifications.
Respond to customer requests for document/certification attachment and correction.
Performs other related duties as assigned by management.
Adhere to dress code, appearance is neat and clean.
Report to work on time and as scheduled.
Maintain regulatory requirements, including all state, federal and local regulations.
Represent the organization in a positive and professional manner at all times.
Comply with all organizational policies and standards regarding ethical business practices.
Participate in performance improvement and continuous quality improvement activities
Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or
High School Diploma or GED
Must have at least 1 years of experience in Shipping & Data Entry.
Ability to act competently in emergencies
Proficient math skills required to the essential functions.
Experience with Made2Manage a plus.
Quality and safety focused.
Knowledge, Skills and Abilities
Organizational and time management skills.
Self-starter with ability to multi-task and prioritize work day/projects independently
Strong interpersonal and communication skills, including in employee’s written words.
Basic computer knowledge.
Ability to work independently, be attentive to detail, have good judgement and maintain a positive attitude.
Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work.
Ability to complete work assignments accurately and in a timely manner
Ability to read and write
Be able to demonstrate observational and critical thinking skills.
Performs tasks with minimal supervision.
Quality and safety focused
Physical Requirements and Environmental Conditions
Prolonged periods sitting at a desk and working on a computer for 8 hours or more.
Required to wear proper Personal Protective Equipment (PPE) when entering the Warehouse/SHOP
Noise level is usually low to moderate. Must be able to work in low to moderate noisy environments.
Fast-paced environment, subject to numerous schedule and priority changes and short notice activity.
Must be able to lift up to 30 pounds at times.
Position requires reaching, bending, stooping, and handling objects with hands and/or fingers to utilize the computer,
talking and/or hearing, and seeing.
Monday – Friday, 9:00 am – 5:30 pm, with minimum required 30-minute lunch break. Ability to work overtime is required.
The employee is expected to adhere to all company policies and to act as a role model in adherence to company policies.